Welcome to The City Of Roanoke
*** Please Note ***
The City of Roanoke's Building Safety Team will not be performing inspections on Wednesday, December 24, 2025.
Inspections will resume on Monday, December 29, 2025.
This site provides access to community development services, allowing citizens to search for information and complete many common tasks online. Online services include:
· Applying for a permit
· Scheduling inspections
· Downloading/uploading pdf documents
· Paying fees
· Search for basic information on permits, projects and code enforcement
If you do not see the Permit Type you need, please visit Document Center for additional permit applications. PDF applications can be emailed to the Permit Center, or visit Permit Counter Apps for virtual applications.
Customer Feedback
Let us know how we are doing
Public Users
Public User accounts (Homeowners) allow for scheduling inspections, applying for permits, uploading/downloading PDF documents, and paying fees. To set up an account click on Public Account Setup to register.
Professional Users
Contractors and Registered Design Professionals accounts set up a dashboard to better maintain all permits and projects. To set up an account, email your request to Professional Account Setup. Please include your company name, a contact person, and a return email.
Help Guides
· To help navigate the site use the Public User Guide.
· Link to the eTRAKiT contractor set up Guidelines.
· For guidance on submitting plans see our Electronic Submission Guidelines.